Replies get lost between apps.
A text here, a review there, and some never get an answer.
Front Desk feature: Text & Review Inbox
Texts and Google reviews, in one inbox.
Customer texts and your Google reviews land in one place, so replies don't get lost between apps. It's part of Front Desk, together with the AI Concierge and Missed-Call Text-Back.
Quick answer
The Text & Review Inbox puts customer texts and your Google reviews in one inbox, including on your phone, so you can read and answer them in one place. It's included in Front Desk (from $397 a month), together with your website, the AI Concierge and Missed-Call Text-Back. It isn't sold separately.
The problem it solves
Why it matters.
Reviews go unanswered.
Unanswered reviews, good or bad, are a missed chance to show you care.
Missed-call replies need a home.
When callers text back, you need one place to see and answer them.
How it works
Simple for you, start to finish.
Texts come in.
Including replies to Missed-Call Text-Back.
Google reviews come in.
In the same inbox.
You answer from one place.
On your phone or computer.
What's included
Everything you get.
- Customer texts in one inbox
- Your Google reviews in the same inbox
- Works on your phone
- Included in Front Desk only
Who it's for
Busy owners who text with customers and care about their Google reviews: trades, salons, clinics, auto shops and service businesses. See your industry.
Which plan includes it
Included in Front Desk.
Front Desk
from $397/month · included
Website Care plus the AI Concierge, Missed-Call Text-Back and the Text & Review Inbox. Save $50 vs. buying separately, plus the inbox included.
Start with Front DeskWhat you get out of it
The results that matter.
No promised numbers: every business is different. Want your own math? Try the free calculators.
Nothing slips through.
Every text and review in one list.
Faster replies.
Answer customers where you already are: your phone.
A stronger reputation.
Replying to reviews shows future customers you're paying attention.
Questions
Text & Review Inbox questions.
Something else on your mind? Ask the AI Concierge on this page, or email support@seventhheavenstrategy.com.
Can I get the inbox without Front Desk?
It's part of Front Desk, from $397 a month, which also includes your website, the AI Concierge and Missed-Call Text-Back.
Does it ask customers for reviews?
Not today. It shows your Google reviews so you can read and answer them.
Is it on my phone?
Yes, you can read and answer from your phone.
Get started
Tell me about your business.
A 2-minute form, then a 10-minute checklist. If it's a good fit, you see a draft of your new site before you invest anything.
Month to month. No setup fee. Nothing to invest until it's live and you love it.